Message Waiting Indication for Analog Phones

Last Updated : Apr 28, 2022 |

For analog phones, the system supports a variety of analog message waiting indication (MWI) methods. The method used for an individual analog extension is set for the Extn | Analog | Message Waiting Lamp Indication Type field. Those methods are

  • 101V

  • 51V Stepped

  • 81V

  • Bellcore FSK

  • Line Reversal A

  • Line Reversal B

  • None

  • On

The 101V method is only supported when using a Phone V2 expansion module.

81V is typically used in European countries. 51V Stepped is used in most other countries. However the actual method used for a particular model of analog phone should be confirmed with the phone manufacturer's documentation.

The Message Waiting Lamp Indication Type field also provides options for None (no MWI operation) and On. On selects a  default message waiting indication method based on the system locale.

'On' Method

Locale

81V

Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, Sweden, Switzerland, United Kingdom.

51V Stepped

Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Japan, Korea, Mexico, New Zealand, Peru, South Africa, Spain, United States.

For the United Kingdom system locale (eng), the default Caller Display Type (UK) allows updates of an analog phone's ICLID display whilst the phone is idle. The system uses this facilities to display the number of new messages and total number of messages in the users own mailbox. This feature is not supported with other Caller Display Types.

Hunt Group Message Waiting Indication

By default no message waiting indication is provided for hunt group voicemail mailboxes. Message waiting indication can be configured by adding an H entry followed by the hunt groups name to the Source Numbers tab of the user requiring message waiting indication for that hunt group. For example, for the hunt group Sales, add HSales. Hunt group message waiting indication does not require the user to be a member of the hunt group.