New in IP Office Release 12.0

Last Updated : Aug 13, 2025 |

The following changes apply for IP Office R12.0:

  • Change of Linux Operating System

    The version of Linux used by Linux-based IP Office servers has changed from CentOS to Rocky Linux.

    • The new Linux is supported on 64-bit servers only. For Unified Communications Module support see the notes below.

    • For existing Linux-based IP Office systems upgrading to IP Office R12.0, you must upgrade using the processes in Upgrading Linux-based IP Office Systems to R12.0.

  • UCM support in IP Office R12.0 and higher

    The Unified Communications Module (UCM) cannot support the 64-bit Linux used for IP Office R12.0 and higher. Therefore, you cannot upgraded a UCM to run R12.0.x software. However, Avaya supports UCM modules running R11.1.3.2 software in IP Office R12.0 and higher systems with the following caveats:

    • If the existing Unified Communications Module is running pre-R11.1 software, you must upgrade it to R11.1.3.2 using the processes in the "Upgrading Linux-based IP Office Systems to R11.1" manual.

    • The IP Office system will output a UCM version mismatch alarm each time the IP Office is restarted. You can ignore this alarm.

    • There will be no future updates to the IP Office software components provided on the UCM modules.

    • There will be no any future updates for the CentOS operating system and no security CVE patches for UCM modules.

  • Display of Web Management Version

    For Linux-based IP Office systems, the Control Unit details shown in IP Office Manager now include details for the web management service.

  • End of Support

    The following are no longer supported:
    • Web Collaboration