This feature allows a user to request that another user intrude on a call and talk to them without being heard by the other call parties to which they can still talk.
Intrusion features are controlled by the Can Intrude setting of the user intruding and the Cannot Be Intruded setting of user being intruded on. By default, no users can intrude and all users cannot be intruded.
Intrusion features uses system conference resources during the call. If insufficient conference resource are available, the feature cannot be used.
The system support a range of other call intrusion methods in addition to this feature. The Request Coaching Intrusion feature exhibits the following behavior:
A coaching request can be sent to a user or a group.
While the request is pending, the user can cancel the request by pressing the Request Coach button again.
Once a coaching session is established, the user that initiated the request can include the coach in the call, transfer the call to the coach, or drop the coach from the call.
Once a coaching session is established, the coach can join the call or steal the call. The coach cannot transfer or conference the call.
Once the primary call ends, the coaching call continues.
