Directory Special Characters
Use these settings to create directory records that are stored in the system's configuration. Directory records can also be manually imported from a CSV file. The system can also use Directory Services to automatically import directory records from an LDAP server at regular intervals.
A system can also automatically import directory records from another system. Automatically imported records are used as part of the system directory but are not part of the editable configuration. Automatically imported records cannot override manually entered records.
For a Server Edition network, these settings can only be configured at the network level and they are stored in the configuration of the Primary Server. All other systems in the network are configured to share the directory settings of the Primary Server through their Manager settings at System | Directory Services | HTTP.
The following characters are supported in directory records. They are supported in both system configuration records and in imported records.
? = Any Digit Directory records containing a ? are only used for name matching against the dialed or received digits on outgoing or incoming calls. They are excluded from the dialable directory. In the following example, any calls where the dialed or received number that starts 9732555 will have the display name Homdel associated with them.
Name: Holmdel
Number: 9732555?
( ) = Optional Digits Brackets can be used to enclose an optional portion of a number, typically the area code. Only one pair of brackets are supported in a number. Records containing digits inside ( ) brackets are only used for user dialling. The full string is dialed with the ( ) brackets removed.
- Characters Directory records can also contain - characters. Records containing - characters are only used for user dialing. The full string is dialed with the - character removed.
These settings can be edited online. Changes to these settings do not require a reboot of the system.
Field |
Description |
Index |
Range = 000 to 999 or None. This value is used with system speed dials dialed from M and T-Series phones. The value can be changed but each value can only be applied to one directory record at any time. Setting the value to None makes the speed dial inaccessible from M and T-Series phones, however it may still be accessible from the directory functions of other phone types and applications. The Speed Dial short code feature can be used to create short codes to dial the number stored with a specific index value. |
Name |
Enter the text, to be used to identify the number. Names should not begin with numbers. |
Number |
Enter the number to be matched with the above name. The number is processed against the applicable user and system short codes. Note that if the system has been configured to use an external dialing prefix, that prefix should be added to directory numbers. |
