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Call Appearance Example 2
In this example, the user will use their call appearances to make two calls and start a conference between those calls.
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Initial Call The user has a call in progress, shown on their first call appearance button. It is decided to conference another user into the call. |
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Make Conference Enquiry Pressing the CONFERENCE button on the users phone automatically places the current call on hold and takes the phone off hook on the next available call appearance. |
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Enquiry in Progress The other extension has been dialed and invited to join a conference call. The user presses the |
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Conference Starts The conference call has started. The separate call appearances have collapsed to a single appearance that represents the conference. |
