Media Manager Configuration Settings

Last Updated : Nov 16, 2023 |

Applications > Media Manager > Configuration

Name

Description

Profile

Default = Blank

The unique name that identifies the configuration profile.

Log Level

Default = INFO

The selected log level for the Media Manager service. The options are INFO, DEBUG and ERROR.

Handover Folder

Default = /opt/vmpro/MM/VRL

The Voicemail Pro path from where Media Manager picks up the recordings. Voicemail Pro writes call recording files to this folder.

Days to Retain Calls

Default = 180 days. Range = 0 to 180 days.

The number of days for which the database retains the call details. After this, Media Manager deletes the call recordings.

  • To disable the deletion, enter 0.

  • Note: Media Manager also starts deleting call recordings as soon as the allocated storage is full.

Audit Retain Period (Days)

Default = 180 days

The number of days for which the Audit Trail or recordings are retained in IP Office Media Manager. The minimum value for this field is 1 day and the maximum 365 days.

Active Connector

Default = Blank

The connector being used for remote archiving copies of recordings. The drop-down menu lists all the available connectors that have been configured. Changing the connector results in a change in the archive destination. However, the recordings from the previous archives are still available.

Call Storage Type

Default = Local Hard Drive

Sets the destination that Media Manager use as its primary storage for recordings collected from the Handover Folder.

  • Local Hard Drive - Use the local hard drive partition specified by the Call Storage Path setting.

  • Hosted Storage - Use the cloud-based storage specified by the Hosted Storage Type settings.

Call Storage Path

Default = Blank.

This field is available when the Call Storage Type is set to Local Hard Drive.

  • If the additional drive was added using the path /additional-hdd#1, enter /additional-hdd#1/partition1. The additional drive path used can be seen in the server's Platform View menus.

  • If you must change the value after you have already started recording, copy all the sub-directories and files from the old directory to the new directory before you resume recording.

Hosted Storage Type

This field is available when the Call Storage Type is set to Hosted Storage. The supported options are Amazon S3 Bucket, Google Cloud Storage Bucket, and Microsoft Azure Blob Storage

Additional fields are shown depending on the selected Call Storage Type. For details, see the Administering Avaya IP Office™ Platform Media Manager manual.

Send Email

Default = No

The option to select whether the system must send emails for alarms and events.

SMTP Mail Server

Default = Blank

The SMTP mail server that IP Office Media Manager uses to send email messages about alarms and events. If you leave this field blank, system cannot send email messages for alarms and events.

SMTP Port

Default = Blank

The SMTP port to which the service sends email messages.

Secured Connection

Default = No

The option to indicate whether the connection is secured. A secured connection uses Transport Layer Security (TLS) protocol to communicate.

SMTP User Name

Default = Blank

The user's name for the SMTP server. You can leave this field blank if SMTP server does not require sender authentication. If required, set the user's name here.

SMTP Password

Default = Blank

The password for the SMTP server. You can leave this field blank if SMTP server does not require sender authentication. If required, set the password here.

SMTP Mail “From” Address

The address from which the SMTP emails containing the alarms and events originate.

Send Alarm/Event Emails To

The email addresses to which alarms and events must be sent. You can add more than one email address by adding a semi-colon (;) between two email addresses.