IP Office R11.1 SP1 added support for a 911 View or Emergency View programmable button.

• A button set to this function indicates to users on the same system when the IP Office has routed an emergency call out one of its external PSTN trunks.

  • The button gives a ring and flashes when there is a connected emergency call in progress.

  • The button remains lit when there are details of previous emergency calls in the IP Office system's emergency call history.

• Pressing the button displays details of currently connected emergency calls (the first 10 such calls).

• After pressing the button, the History option displays details of any previously connected emergency calls (the first 30 such calls) and allows deletion of those call details.

• On J189 phones, the details include the location name if the IP Office used a Location record as part of the emergency call routing.

• All users on the IP Office share the same emergency call history information. Changes to the emergency call history affect the details shown on all phones on the same system.