No Answer Time

Default = Blank (Use system setting). Range = 6 to 99999 seconds.

Sets how long a call rings the user before following forwarded on no answer if set or going to voicemail. Leave blank to use the system default setting.

Transfer return Time (secs)

Default = Blank (Off), Range 1 to 99999 seconds.

Sets the delay after which any call transferred by the user, which remains unanswered, should return to the user if possible.

Wrap up Time (secs)

Default = 2 seconds, Range 0 to 99999 seconds.

Specifies the amount of time after ending one call before another call can ring. You may wish to increase this in a "call center" environment where users may need time to log call details before taking the next call. It is recommended that this option is not set to less than the default of 2 seconds. 0 is used for immediate ringing.

Call waiting on/Enable call waiting

Default = Off

For users on phones without appearance buttons, if the user is on a call and a second call arrives for them, an audio tone can be given in the speech path to indicate a waiting call (the call waiting tone varies according to locale). The waiting caller hears ringing rather than receiving busy. There can only be one waiting call, any further calls receive normal busy treatment. If the call waiting is not answered within the no answer time, it follows forward on no answer or goes to voicemail as appropriate. User call waiting is not used for users on phones with multiple call appearance buttons.

Busy on held/Enable busy on Held

Default = Off

If on, when the user has a call on hold, new calls receive busy tone (ringing for incoming analog call) or are diverted to voicemail if enabled, rather than ringing the user. Note this overrides call waiting when the user has a call on hold. Not supported (should be set to off) for users with call appearance buttons.