This section provides an overview of system actions that can be assigned to programmable buttons on Avaya phones.

Button assignment can be done through the system configuration using IP Office Manager and IP Office Web Manager. If only button programming changes are required, the configuration changes can be merged back to the system without requiring a reboot.

Users can also do their own button programming using the user portal application or, on some phones, through the phone's menu. However, users can only program a limited set of functions and cannot override appearance buttons and buttons set through user rights templates.

• Appearance Functions

  The functions Call Appearance, Bridged Appearance, Coverage and Line Appearance are collectively known as "appearance functions".  For full details of their operation and usage, see Appearance Buttons.

• Phone Support

  Note that not all functions are supported on all phones with programmable buttons. Where possible exceptions, have been indicated. Those buttons will typically play an error tone when used on that phone. Programming of those features however is not restricted as users may hot desk between different types of phones, including some where the feature is supported.

• Status Indication

  Actions that use status feedback are only supported on buttons that provide that feedback through lamps or icons.