Upgrade

Last Updated : Aug 13, 2025 |

Navigation: Solution > Actions > Upgrade

Having transferred an ISO file containing new software to the system, the message Upgrade Available is shown to each server in the Solution menu. Selecting those servers and then Upgrade can be used to start the upgrade process.

For details of upgrading, refer to Deploying IP Office Server Edition.

Warning:
  • Before performing any upgrade, you must:

    • take a backup of the servers.

    • read all release notes and documentation relating to the new software and any other intermediate releases.

  • When managing a Server Edition solution with Web Manager, it must be managed from the Primary Server if the Primary Server is active. If the Primary Server is not active, you can perform management tasks from the Secondary Server, but not upgrade or backup and restore.

  • When upgrading multiple servers, the primary server must be upgraded first. Once upgraded, the remaining servers can be upgraded as a group.