Offline Mode

Last Updated : May 10, 2023 |

By default, Web Manager operates in real time and configuration changes are applied to the IP Office system immediately. However, some settings can only be changed in offline mode. Web manager will indicate when that is the case.

In this mode, you can make multiple changes to the configuration and then apply them using the Save to IP Office action. Depending on the settings changed, this may cause a reboot of the IP Office service and ends all calls currently in progress.

Navigation:  > Offline Mode

Using Offline Mode

To select offline mode, click  > Offline Mode. Once in Offline Mode:

  • The  > Offline Mode changes to Save to IP Office.

  • The Save to IP Office option is also available above the menu bar.

Saving Setting in Offline Mode

After clicking Save to IP Office, web manager displays a save dialog with the following settings. Configure the menu as required and click OK.

Setting

Description

IP Office

Select the system to which settings should be saved. In a Server Edition network, more than one server may be shown.

Change Mode

Select the method of saving:

  • Merge - This method is automatically selected if none of the configuration changes made require a system reboot. If this method is used for a configuration that includes changes that do require a reboot, those changes are not applied until the system is manually rebooted.

  • Immediate - This method saves the new configuration changes and then restarts the system. Any current calls and services in progress are ended. This method is automatically selected if any of the changes made so far require a reboot before they are applied to the system.

  • Free - This method allows the Incoming Call Barring and Outgoing Call Barring options to be used. The system reboots when the criteria for the selected options are matched.

  • Timed (HH:MM) - This method reboots the system at the selected time. It can also be used with the call barring options to only reboot after the set time when the selected options are matched.

Reboot Time

Set the time for the reboot if Timed (HH:MM) is the selected save method.

Incoming Call Bar

This option can be used with the Free and Timed reboot methods. When selected, the system bars any further incoming calls. However, it allows existing calls to continue until they are ended.

Outgoing Call Bar

Outgoing Call Barring - This option can be used with the Free and Timed reboot methods. When selected, the system bars any further outgoing calls. However, it allows existing calls to continue until they are ended.

Warning:
  • This option also bars the making of emergency calls. Therefore, it should be used with caution.

Settings that can only be edited in Offline Mode

The following table lists the configuration settings which can only be edited in Offline Mode.

Settings

Offline Only

Exceptions

Call Management > Extensions > Edit Extension

Common

All

H323

All

SIP VoIP

All

SIP T38 Fax

All

IP DECT

Some

Can be edited online except Reserve License.

System Settings

Licenses > Remote Server

Some

Only Reserved Licenses can be edited online.

System Settings > System

System

Some

Can be edited online except Locale and Favor RIP Routes over Static Routes.

Voicemail

Some

Can be edited online except Voicemail Type and Voicemail IP Address.

System Events

All

SMTP

All

DNS

All

LAN > Settings

All

LAN > VoIP

All

LAN > Network Topology

All

LAN > DHCP Pools

All

VoIP

All

VoIP Security

All

WAN Port

All

System Settings > System > Telephony

Telephony

Some

Can be edited online except Companding LAW and Media Connection Preservation.

Tones and Music

All

SM

All

System Settings > Line

Legacy SIP DECT Line > SIP DECT Base

All

Legacy SIP DECT Line > SIP DECT VoIP

All

Analog Line  > Line Settings

Some

Can be edited on line except Network Type setting.

Analog Line  > Line Options

All

BRI Line  > Line Settings

Some

The following settings must be edited offline.

  • Line Sub Type

  • Network Type

  • TEI

  • Add 'Not-end-to-end ISDN' Information Element

  • Progress Replacement

  • Clock Quality

  • Force Number Plan to ISDN

Decreasing the Number of Channels setting requires a “merge with service disruption”. When the configuration file is sent to the system, active calls on the deleted channels are cleared.

E1 PRI Line

All

E1 PRI Channels

All

E1–R2 Options

All

E1-R2 MFC Group

All

E1-R2 Advanced

All

US T1 Line

All

T1 Channels

All

T1 ISDN

All

T1 ISDN Channels

All

T1 ISDN TNS

All

T1 ISDN Special

All

T1 ISDN Call By Call

All