Obtaining a license file from Avaya PLDS

Last Updated : Apr 25, 2023 |

About this task

Use the Avaya Product Licensing and Delivery System (PLDS) website to get a license file for Avaya SBC. You can gain access to the PLDS website through the Avaya Support portal.

Before you begin

Get the following:

  • Organization name. You can get this name from the sales order.

  • Device hostname. If you do not want to use the default name, you can use the hostname assigned to you when you first install the device.

Procedure

  1. Start a secure shell (SSH) connection with the standalone device, that is, the combined SBC or EMS, or with the separate EMS device as applicable.
  2. At the dollar sign ($) prompt, type sudo su.

    The CLI displays the pound sign (#) prompt.

  3. Optional To view the MAC addresses of all Ethernet interfaces, type ifconfig —a.

    Use the ifconfig —a command to get the MAC address to install the license file on a local WebLM server, except on VM. To install the license file on an external WebLM server, use the MAC address of the external WebLM server as the license host in PLDS.

    For standalone devices (combined SBC/EMS), the CLI displays two MAC addresses.

    Note:

    The management interface (M1) is used for licensing. The MAC address required for obtaining the license file on PLDS is the MAC address of EMS. The corresponding Ethernet name for the required MAC address can be determined as follows:

    • Standalone SBC (Portwell & Dell): In the listing, look for the MAC address associated with the Ethernet interface: Eth5

    • For HA, EMS (Dell or AMAX): In the listing, look for the MAC address associated with the Ethernet interface: Eth0

  4. Log in to PLDS and type the requested information.

    The XML-formatted license file is sent to you as an email attachment.

  5. Configure WebLM Server.

    For more information about configuring WebLM, see Configuring WebLM server IP address on EMS in Deploying Avaya Session Border Controller on a Hardware Platform.