If the Experience Portal system does not respond as expected, hyperthreading may not be enabled on the Experience Portal servers.

Whether your system is equipped with a single processor or multiple processors, you must enable hyperthreading on the HP ProLiant DL360 G9. Hyperthreading makes each processor operate like two separate devices and increases system performance without having to add an additional processor to the system.

In the Avaya-provided or bundled server offer, hyperthreading is enabled by default. If you have opted for the Customer-provided server offer, verify if hyperthreading is enabled on the server. To enable hyperthreading, refer to the specific server documentation.