PADMN03607

Last Updated : Oct 18, 2013 |
Event name

PADMN03607

Event text

Database error occurred retrieving prompt ID for App {0} with SQL error: {1}.

Event level

Error event. No alarm is generated.

Trigger component
Experience Portal Manager.

Problem description

{0}: Name of the application.

{1}: SQL error from Postgres.

Error occurred while retrieving the prompt ID, a configurable application variable prompt, from database.

Proposed Solution

Procedure

  1. Verify that:

    • Postgres is running

    • Enough disc space is available

  2. If enough disc space is available and Postgres is running, then contact Avaya support.