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Use this page to view the operational state and mode of each MPP running on your Avaya Experience Portal system.
Field
Description
Zones filter icon
To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.
The Zones filter icon only appears when you create new zones. If you do not create any new zones, you do not see the icon
Server Name
The name of the MPP.
Mode
The MPP operational mode and the date and time that mode took effect.
The options are:
Online: The Media Server is available.
Offline: The Media Server is unavailable and is not being polled by the EPM server.
Test: (MPP only) The Media Server is available to handle calls made to one of the defined H.323 maintenance stations.
To view the date and time that this mode was first reached, hover the mouse over this column.
State
The operational state of the MPP.
To view the date and time that this state was first reached, hover the mouse over this column.
Active Command
This column is displayed if one or more MPPs are currently in transition from their current state to a new user-requested state.
For each transitional MPP, this column displays the requested, or final, state. For any other MPPs in the system, this field displays None.
Config
The MPP configuration state.
Need ports: The MPP has been configured and is waiting for ports to be assigned
None: The MPP has never been configured
OK: The MPP is currently operating using the last downloaded configuration
Restart needed: The MPP must be restarted to enable the downloaded configuration
Reboot needed: The MPP must be rebooted to enable the downloaded configuration
Auto Restart
Yes: Indicates if the MPP will restart automatically if it fails
No: Indicates if the MPP must be manually restarted if it fails
Restart Schedule
This field displays:
Today: Displays Yes at time if the is administered to restart today. Displays No otherwise. To change this, click the pencil icon.
Recurring: Displays the recurring restart schedule, or None if there is no schedule defined. To change this, click the pencil icon.
Active Calls
In: The number of active incoming calls in the system
Out: The number of active outgoing calls in the system
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