Place Call Failed for Outcall web service due to all channels busy, application {0}.
Event level
Error event. No alarm is generated.
Trigger component
Media Server SessionManager process
Problem description
{0} - The name of the application that was specified in the outcall request.
The SessionManager rejected a VXML outcall request to place an outbound call because all outbound channels are in use. If there are more than one Media Server in the Avaya Experience Portal system, the EPM will route the outbound request to another Media Server.
Proposed Solution
About this task
If this error occurs frequently and the Outcall request fails, consider adding more ports to the Avaya Experience Portal system.
