Major alarm is generated by default. You can change the severity of this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
Trigger component
Avaya Experience Portal Administration
Problem description
{0} - Provides information about the SQL exception.
The system encountered an SQL exception while retrieving report data.
Proposed Solution
Procedure
Ensure that the database is running properly.
If the database is not running properly, restart the database, and then restart the EPM.
If data is corrupted in the database, restore the database from a backup.
