PTELE00016

Last Updated : Dec 06, 2012 |
Event name

PTELE00016

Event text

Gatekeeper Registration Failed on Channel {0} Due To {1}

Event level

Information event. No alarm is generated.

Trigger component

Media Server telephony provider that runs as part of the SessionManager process

Problem description

{0} - The name of the channel.

{1} - Provides information about the event.

The Media Server could not send a registration request to the private branch exchange (PBX) or did not receive a response from the PBX.

Proposed Solution

Procedure

Verify that the extension configuration and network connectivity are correct.