Configuring the Application Logging web service

Last Updated : Jun 05, 2026 |

About this task

To configure the Application Logging web service, you need to download the Avaya-provided WSDL file and build a custom web service client based on that file.

Procedure

  1. Log on to the EPM web interface by using an account with the Administration user role.
  2. From the EPM main menu, select System Configuration > EPM Server.
  3. On the EPM Servers page, click EPM Settings.
  4. On the EPM Settings page, go to the Application Reporting section in the Web Service Authentication group.
  5. Enter the user name and password that must be included with all Application Logging web service requests for Digest Authentication.

    This is the same user name and password that you should use when accessing the web service though the WSDL file.

  6. Click OK.
  7. For Axis 2.0 Application Logging web services: open the https://<EPM-server>/axis2/services/VPAppLogService page in a web browser.

    Where <EPM-server> is the domain name or IP address of the system on which the primary EPM software is installed.

  8. When prompted, enter the user name and password specified in the Application Reporting section of the EPM Settings page.
  9. Save the WSDL file and use it to build the web service client that accesses the Application Logging web service. This web service conforms to all current W3C standards.