PTELE00050

Last Updated : Jun 05, 2026 |

Problem description

Event name

PTELE00050

Event text
The requested resource has been exhausted. Endpoint ID: {0}, Error Code: {1}, Error Msg: {2}
Associate alarm details

Name: QTELE00050

SNMP Trap ID: 17903

Trigger component
MPP Media Manager process: The Media Manager component encountered an error when communicated with the cloud ASR speech server.

Cause

Some resource has been exhausted. For example, the system is out of memory.

Solution

Procedure

  1. Check the configuration of the cloud ASR speech server and the cloud ASR speech server account.
  2. Check the log files at the following location to know what caused the error:

    $AVAYA_MPP_HOME/logs/process/MediaMgr/EndPointMgr.log

    $AVAYA_MPP_HOME/logs/process/SessMgr/SessionManager.log

    For more information, see the cloud ASR speech server integration documentation.