PSESM00067

Last Updated : Dec 06, 2012 |
Event name

PSESM00066

Event text

Unable to add trunk {0}, AddTrunk failed with error {1}

Event level

Error event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

The SIP connection cannot be added. This event is triggered when multiple SIP trunks are being configured on the Media Server. Avaya Experience Portal 3.0.1 supports only one SIP trunk.

Proposed Solution

Procedure

  1. Go to the EPM interface.
  2. On the SIP Connections Web page, remove additional SIP connections that are configured on the EPM.