Unable to add trunk {0}, AddTrunk failed with error {1}
Event level
Error event. No alarm is generated.
Trigger component
Media Server SessionManager process
Problem description
The SIP connection cannot be added. This event is triggered when multiple SIP trunks are being configured on the Media Server. Avaya Experience Portal 3.0.1 supports only one SIP trunk.
Proposed Solution
Procedure
Go to the EPM interface.
On the SIP Connections Web page, remove additional SIP connections that are configured on the EPM.