Use this page to view the options that affect both the primary EPM server as well as the optional auxiliary EPM server.
General section
Field
Description
Experience Portal Name
The name of this Experience Portal system. Experience Portal displays this name on the Summary tab of the System Monitor page.
Number of Application Server Failover Logs
The number of backup logs to retain on the application server in case the application server cannot communicate with the Experience Portal database.
The number of failover logs determines how much data the server can send to the EPM when the connection is restored. If the number of failover logs is exceeded, the application server deletes the oldest log file and begins recording data in a new file. When that file is full, the application server deletes the oldest log file and opens a new file. This process is repeated until contact with the Experience Portal database is restored and the application server can write its logs to that database.
Commands to Retain in Configuration History
The number of media server configuration changes that Experience Portal should save in the database.
This value determines the number of entries on the <Media Server Name> Configuration History page.
Resource Alerting Thresholds (%) group
Field
Description
Disk
The low water threshold determines when the EPM generates an event, warning you, that disk usage is getting high. The high water threshold determines when the EPM generates an alarm, warning you, that disk usage is getting dangerously high.
HTML Units
The HTML usage threshold determines when the system approaches the licensed usage limit.
The administrator can configure the HTML usage threshold that triggers an alarm when the system approaches the licensed usage limit.
The threshold is displayed in percentage.
Web Service Authentication group
Note:
If these fields are not displayed, click the group heading to expand the group.
Field
Description
Application Reporting section
User Name
The user name to send to the Application Logging web service for Digest Authentication.
Outcall section
Note:
The Outcall section is available in EPM only if the media server is MPP.
User Name
The user name to send to the Application Interface web service.
Miscellaneous group
Field
Description
License Re-allocation Wait Time (minutes)
The number of minutes the system waits before reallocating the licenses from a media server that is out of service to other media servers in the system.
Operational Grace Period (minutes)
The number of minutes Experience Portal waits for processing to complete before it terminates the remaining EP activities for any of the following Primary EPM, Auxiliary EPM, and MPP commands:
Event Level Threshold to Send to EPM
Besides Fatal alarms, which are always sent, the lowest level of events and alarms to be included in the tracing log that is sent to the EPM.
The options are:
Error: Fatal alarms and Error alarms are sent.
Warning: Fatal alarms, Error alarms, and Warning events are sent.
Info: All events and alarms are sent.
Note:
Selecting the Info option can cause performance problem as all events and alarms are sent from the media server to EPM.
Multi-Media Numeric ID Range
Experience Portal assigns a numeric ID for each MPP in the Experience Portal system from the number range given in this field. This numeric ID identifies the MPP in the Experience Portal database and becomes part of the Universal Call Identifier (UCID) associated with every call processed on that MPP.
Tip:
The ID assigned to a specific MPP server is displayed in the Unique ID field on the <MPP name> Details page for that server.
Maximum Number of Conversations per Server
The maximum number of conversations that can be stored at any given time on either a Primary EPM or an Auxiliary EPM.
