Optional: Installing a Tomcat application server on the Experience Portal server

Last Updated : Jun 05, 2026 |

If you cannot use a dedicated server for the Application server associated with the Experience Portal system, you can install a Tomcat application server on the same server as the Experience Portal software.

Before you begin

  • Install the Experience Portal software on the server. For more information, see Installing the Avaya Experience Portal software.

  • Ensure that you download the Avaya Experience Portal ISO file from the Avaya Support website and burn it to a DVD.

Procedure

  1. Log in to Linux on the Experience Portal server in one of the following ways:
    • Log on to the local Linux console as root.

    • Log on remotely as a non-root user, and then change the user to root by entering the su - root command.

  2. Navigate to the Support/AppServer directory in the Experience Portal installation directory by running the cd $AVAYA_HOME/Support/AppServer command.

    $AVAYA_HOME is the environment variable pointing to the name of the installation directory specified during the EPM software installation.

  3. Run the installation script by running the bash InstallAppServer.sh install_dir command, where install_dir is the name of the directory in which you want to install the Application server.

    For example, to install the Application server in the /opt/AppServer directory, run the bash InstallAppServer.sh /opt/AppServer command.

    Note:

    The installation script also registers the Application server as a Linux service so that the Application server restarts whenever the server restarts.

  4. Follow the prompts that the script displays.

    When the installation is complete, the system displays the message The Application Server page under System Management of the EPM web admin is now enabled. To be able to view this page, the EPM must be restarted..

    The script then prompts to restart the vpms service.

  5. Enter y to restart the vpms service or n to not to start the vpms service.
  6. Start the Application server by running the systemctl start appserver command.
  7. Check the server status by running the following command: systemctl is-active appserver.

    The server must respond that the appserver is active.

  8. To administer the Tomcat server from the Tomcat Manager Web interface, you must add a Tomcat user as specified in Adding Tomcat user accounts.
    Note:

    You can gain access to the Tomcat Manager Web Interface from the System Management > Application Server menu in EPM with the Tomcat user account.

  9. To administer the Tomcat server from the Tomcat Manager Web interface, go to http://EPM-server:7080/manager/html, where EPM-server is the hostname or IP address of the Experience Portal server.

Next Steps

After you install the Application server, you must deploy the applications on the Application server as described in the Application server documentation.