PSYSM00047

Last Updated : Dec 06, 2012 |
Event name

PSYSM00047

Event text

Failed to uninstall certificate {0} : error {1}

Event level

Warning event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - The name of the certificate.

{1} - Description of the error.

The Media Server System Manager encountered a problem when uninstalling an old certificate from the Media Server. Although having old certificates on the Media Server should not impact the operation of the Media Server, old certificates might pose a security risk.

Proposed Solution

About this task

To remove an old certificate:

Procedure

  1. From the EPM, stop the Media Server.
  2. On the Media Server, stop the Media Server and httpd services by using the /sbin/service Media Server stop and /sbin/service httpd stop commands.
  3. Remove the link that was specified in the error message.
  4. Start the Media Server and httpd services by using the /sbin/service Media Server start and /sbin/service httpd start commands.
  5. From the EPM, start the Media Server.