Roles page field descriptions

Last Updated : Jun 05, 2026 |

Use this page to view the existing Experience Portal Manager (EPM) user roles.

You can also use this page to add a new custom role and modify an existing custom role.

Field or Button

Description

Selection check box

Use this Selection check box to select which roles you want to delete.

Note:

You cannot delete the System or Organization roles. You cannot delete Custom roles to which users are assigned.

Name

The unique identifier for the user role.

Note:

You cannot change a role name once it is created.

Type

This field displays one of the following role types:

  • System: The system roles are the predefined roles. You cannot add, modify, or delete a system role. However, you can view the details of any system role.

  • System (Organizations) : The organization roles are system defined roles for the organization level access. For more information on organization level access, see Organization level access in Avaya Experience Portal and Organization level roles

  • Custom: The custom roles are the user defined roles. You can add a new custom role and modify an existing role.

    Note:

    You cannot delete a custom-defined role that has a user assigned to it. Remove the role assignment from all users in order to proceed.

  • Custom (Organizations) : For custom roles for organizations, the list of roles is restricted to only organization-level roles. The feature selection web page only allows selection of features which are limited to organization users. For example, since an organization user cannot start or stop a media server, this feature is not available when defining a custom role for an organization.

Assigned To

The list of users who are assigned to the corresponding role in the Name field.

Password Longevity (days)

The number of days for which the given password is valid for the users assigned to the role.

A user can have multiple roles that have values specified either to use custom password longevity or System password longevity. The smallest value of the two values is used to determine the user password longevity. By default, the System password longevity takes precedence if a role has not been configured custom password longevity.

Pencil icon

Click this icon to change the password longevity.

show

Shows all users who are assigned to the corresponding roles.

Note:

This field is displayed only if the total length of all the user names assigned to a particular role exceeds 115 characters.

hide

Shows only the first few users who are assigned to the corresponding roles.

Note:

This field is displayed only if you click Show to view all the users assigned to the corresponding roles.

Add

Opens the Add New Role page for the creation of a new role.

Delete

Deletes the selected user roles. You can select roles using the check box next to the custom user roles.

Note:

You can only delete custom roles to which users are not assigned. If you select multiple roles to delete, only the roles that are not assigned are deleted. A warning message is shown on the page to show which roles are not deleted.

For more information about deleting a user role completely, see Deleting a custom user role.