Restrictions on moving resources between zones

Last Updated : Jun 05, 2026 |

Resources assigned to a zone can be moved from one zone to another zone. However, there are certain restrictions for moving a resource from one zone to another.

Resource

Restrictions

Applications

No applications can be moved from one zone to another.

Organizations

No applications are configured in the zone from which the resource is being moved.

Auxiliary EPM servers

If a co-resident SMS processor uses an SMPP connection which is not shared, changing zones is not possible.

Media servers

The media server being moved must be stopped.

ASR servers

All media servers are stopped in the zone from which the resource is being moved.

TTS servers

H.323 connections

SIP connections

SMPP connections

All auxiliary EPM servers must be stopped in the zone from which the resource is being moved.

HTTP connections

Email connections