Prompts tab on the Event Handlers page field descriptions

Last Updated : Jun 05, 2026 |

Use this tab to configure the event handler prompts available to all MPPs on the Experience Portal system.

Column or Button

Description

Selection check box

Indicates the event handler prompts you want to delete.

There is no section check box next to:

  • Any Avaya-supplied error handler prompts, as these prompts cannot be deleted.

  • The default error handler prompt, even if it is customer-installed. If you want to delete it, specify a new default and then check the Selection check box associated with the old customer-installed default event handler prompt.

File Name

The name of the event handler prompt file.

Upload Time

The options are:

  • <System>: This event handler prompt was installed with Experience Portal.

  • The date and time at which the prompt file was uploaded.

Export

Opens the contents of the error handler in the default player or saves it to your local machine.

Add

Opens the Add Event Handler Prompt page.

Delete

Deletes the selected event handler prompts.