ASR provider {0} error, 'CreateProvider' returned NULL
Event level
Error event. No alarm is generated.
Trigger component
Media Server Session Manager process
Problem description
{0} - The name of the ASR provider.
The Session Manager could not create the ASR provider object from the $AVAYA_MPP_HOME/bin/mrcpasr.so file because this is an invalid ASR provider shared object.
Proposed Solution
Procedure
Reinstall the Media Server.
If the problem persists, contact Avaya Technical Support.
Note:
Before contacting Avaya Technical Support, reproduce the problem by setting the Session and CCXML tracing to Finest.
