System Manager Single Sign-On limitations

Last Updated : Jun 05, 2026 |

The following are the limitations of Single-Sign-on:

  • Cannot DELETE EP Resource Type, EP System Roles in System Manager: The Experience Portal Resource Type, ICR Resource Type, POM Resource Type, Experience Portal system roles, POM system roles, and ICR system roles cannot be deleted in System Manager after you have created them from EPM.

  • No Locale Support: This includes but is not limited to Experience Portal Resource Type, ICR Resource Type, POM Resource Type, Experience Portal system roles, POM system roles, and ICR system roles, features, and navigation links created in System Manager.

  • No Organization Support: Administrators created in Tenant Management cannot access Experience Portal from the System Manager dashboard.

    In this release, there is no organizational support for System Manager Single Sign-On. Therefore, an organization System Manager administrator cannot use the Single Sign-On feature to log on to EPM. System Manager also does not support EPM organization roles and features mappings.

  • No Notification Mechanism between System Manager and EPM: System Manager does not send out notifications to the EPM when a System Manager session expires, terminates, or logs out. Similarly, System Manager does not have the ability to receive notifications when the EPM session expires. Sessions are validated when the next request is made.