Zone

The name of the zone where the MPP servers are configured.

Name

The unique identifier for the MPP server on the Experience Portal system.

Host Address

The network address, or location, of the computer on which the MPP server resides. The EPM uses this address to communicate with the MPP server.

Network Address (VoIP)

The IP address the telephony servers must use to communicate with the MPP.

Network Address (MRCP)

The IP address the speech proxy servers must use to communicate with the MPP when processing ASR and TTS requests.

Network Address (AppSvr)

The IP address the application servers must use to communicate with the MPP.

Maximum Simultaneous Calls

The maximum number of calls that this MPP can handle at any one time. It is equivalent to the maximum number of ports that Experience Portal will allocate to this MPP.

Restart Automatically

The options are:

• Yes: If the MPP stops unexpectedly, Experience Portal brings it back online automatically.

• No: If the MPP stops, it must be manually restarted.

Listed Directory Number (LDN)

If this field appears, Avaya Services is maintaining this Experience Portal system and an Avaya Services representative has specified this LDN for this server.

Certificate display box

The SSL certificate issued by the MPP. The displayed certificate must exactly match the certificate that was established when the MPP was first installed.

ASR

The amount of trace logging done on the Automatic Speech Recognition (ASR) server.

CCXML Browser

The amount of trace logging done for Call Control eXtensible Markup Language (CCXML).

Event Manager

The amount of trace logging for the Event Manager.

This component collects events from other MPP processes and sends them to the network log web service on the EPM.

Media Endpoint Manager

The amount of trace logging done for the Media End Point Manager.

This trace component controls the logging for the media endpoint interface in the MediaManager process. The media endpoint interface controls the RTP (audio, video) flow through the MediaManager and to the external servers.

Media Manager

The amount of trace logging done for the Media Manager.

This trace component controls the logging for the start and shutdown of the MediaManager process.

Media Video Manager

The amount of trace logging done for the Media Video Manager.

This trace component controls the logging for the video interface in the MediaManager process. The video interface handles:

MPP System Manager

The amount of trace logging done for the MPP System Manager.

MRCP

The amount of trace logging done on the speech proxy server.

Reporting

The amount of trace logging done for the Call Data Handler (CDH).

Session Manager

The amount of trace logging done for the MPP Session Manager.

SIP Messages Tracing

The amount of trace logging done for the SIP Messages.

Select Off, Fine, Finer, or Finest.

This component logs the Global Session ID (GSID) in the trace files when you set the tracing level to Finest.

Telephony

The amount of trace logging done on the telephony server.

Trace Logger

The amount of trace logging done for the Web Service Trace.

The Trace Logger uploads the MPP traces requested by the trace client that runs on EPM. This trace component controls the logging for the activities of trace retrieval in the Trace Web Service.

TTS

The amount of trace logging done on the Text-to-Speech (TTS) server.

Voice Browser Client

The amount of trace logging done for the Avaya Voice Browser (AVB) client.

This component connects the Voice eXtensible Markup Language (VoiceXML) interpreter to the MPP. Its logs:

• Indicate the progress of VoiceXML execution and any exceptions or errors from VoiceXML documents

• Contain the status and errors from platform initialization and interpreter initialization

Voice Browser INET

The amount of trace logging done for the AVB INET.

This component manages:

• Downloading content such as VoiceXML and prompts from the application server

• Storing this content in the local VoiceXML interpreter cache

Voice Browser Interpreter

The amount of trace logging done for the AVB interpreter.

This component parses and interprets the VoiceXML commands and controls the flow of the application based on Dual-tone multi-frequency (DTMF) or recognition results.

Voice Browser Java Script Interface

The amount of trace logging done for the AVB Javascript Interface.

This component perform the ECMAScript execution from the VoiceXML documents. Its logs contain the status of script execution and any ECMAScript semantic errors.

Voice Browser Object

The amount of trace logging done for the AVB.

This component is the interface to the platform module that performs VoiceXML element execution.

Voice Browser Platform

The amount of trace logging done for the AVB.

This component handles messages from the MPP vxmlmgr process, the wrapper for the VoiceXML interpreter.

Voice Browser Prompt

The amount of trace logging done for the AVB prompt.

This component controls queuing, converting, and playing prompts.

Voice Browser Recognition

The amount of trace logging done for the AVB recognition function.

This component controls queuing, loading, and unloading grammars.

Voice Browser Telephony

The amount of trace logging done for the AVB telephony interface.

This component is the interface to the telephony system of the MPP. It handles features such as features as disconnect, blind transfer, and bridge transfer. In addition, its log also contains any channel initialization errors that the system encounters.