PSYSM00041

Last Updated : Dec 06, 2012 |
Event name

PSYSM00041

Event text

Failed to install certificate file {0}

Event level

Warning event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - The command that failed.

The System Manager could not install the Media Server/application server certificate file. This certificate file must be installed through an openssl hash-link file in order for the Media Server to establish a TLS connection with the application server.

Proposed Solution

About this task

Procedure

  1. Remover the existing application certificate and the link to the certificate.
  2. Restart the Media Server from the EPM.

Proposed Solution

Procedure

If the problem persists, contact Avaya Technical Support.