Change Configurable Application Variables

Last Updated : Jun 05, 2026 |

You can use this page to change the values of the configurable application variables, defined in the applications that are deployed on the Avaya Experience Portal system. You can edit the values of these variables through the EPM without changing the source application. You can export the raw definition of the variables as defined by the application developer.

The runtime variables including wav files are stored in the Avaya Experience Portal configuration database and passed to the MPP at runtime.

You can restore the configurable application variables to the default values by clicking on the Reset All to Default link. The default values are defined by the application developer.

Important:

You can configure the configurable application variables only for the applications designed using the VoiceXML, or CCXML/VoiceXML developed using Dialog Designer. The configuration of configurable application variables is only valid for the VoiceXML portion of the CCXML/VoiceXML application. Applications designed using pure CCXML do not support configuration of configurable application variables.

The configurable application variables defined in an application could be of the following data type:

  • Integers: A whole number with no fraction.

  • Floating Point: A value with both whole number (including zero) and fractional parts. For example, the value 25.75 is a floating-point number.

  • Strings: A sequence of characters, usually forming a piece of text.

  • Date: Date value not including time (YYYY-MM-DD)

  • Time: Time value not including a date (hh:mm)

  • Date/Time: Date and time values in the format YYYY-MM-DD hh:mm

  • Boolean: A boolean value, that is, either true or false.

  • File: This type is used to upload a file from the client machine. The uploaded file is stored in the cache on the MPP. The file which can be uploaded is restricted by the file extensions specified by the DD application developer.

    Note:

    The File type is not supported by HTML applications.

  • List: A list of values from which one or more values can be selected.

  • Combo: A list of values from which a value can be selected.

  • Alarm Offset value 0–9: The Alarm offset value of the configuration application that is set in Orchestration Designer. You can change the value from 0 through 9 for this variable. Alarm Offset CAV is included as part of the Alarm Offset PDC that allows the administrator to define the offset to be used for the generating the range of alarms.

    Note:

    When you add the Alarm Offset PDC to a project in OD, it creates a new Configurable Application Variable avayaAlarmOffset. You can set values from 0 through 9 for this variable. A value “0” does not change the behavior of alarms on Avaya Experience Portal. So, a value “0” is equivalent to not enabling the Alarm Offset PDC. If avayaAlarmOffset is assigned values from 1 through 9, then the alarms on Avaya Experience Portal are offset by this value for a warning, error, and fatal alarm level . For example, if there are 3 alarms on Avaya Experience Portal, QAPP_00001, QAPP_00002 and QAPP_0003, then setting avayaAlarmOffset to “3” offsets these alarms to QAPP_00031, QAPP_00032, and QAPP_00033 respectively.