CPU

The low water threshold determines when the MPP generates an event warning you that CPU usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that CPU usage is getting dangerously high.

• High Water: Enter a whole number from 0 to 100. The default is 70.

• Low Water: Enter a whole number from 0 to 100. The default is 60.

Memory

The low water threshold determines when the MPP generates an event warning you that RAM usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that RAM usage is getting dangerously high.

• High Water: Enter a whole number from 0 to 100. The default is 80.

• Low Water: Enter a whole number from 0 to 100. The default is 70.

Disk

The low water threshold determines when the MPP generates an event warning you that disk usage is getting high. The high water threshold determines when the MPP generates an alarm warning you that disk usage is getting dangerously high.

• High Water: Enter a whole number from 0 to 100. The default is 80.

• Low Water: Enter a whole number from 0 to 100. The default is 60.

Telephony Port

Log File Maximum Size

The maximum size, in megabytes, that the log file can be. Once the log file reaches this size, the system starts a new log file. If starting a new log file causes the number of logs to exceed the Number of Logs to Retain setting, the system deletes the oldest file before it starts the new file.

Enter a whole number from 1 to 100. The default is 10.

Number of Logs to Retain

The maximum number of log files the system can retain, including the current one. Once this number of log files exists, the system deletes the oldest log file before starting a new one.

Enter a whole number from 1 to 5. The default is 2.

Transcriptions Retention Period

How long an MPP keeps detailed session transcriptions for the sessions that it handles.

Enter a whole number from 0 to 999. The default is 14.

Session Data

Whether an MPP keeps detailed records about the sessions that it handles. Experience Portal uses this data to create the Session Detail report and Session Summary report.

• Enable: Select this check box to record session data on all MPPs.

• Retention Period: The number of days to retain the session data. Enter a whole number from 1 to 999. The default is 14.

Call Data

Whether an MPP keeps detailed records about the calls that it handles. Experience Portal uses this data to create the Contact Detail report and Contact Summary report.

• Enable: Select this check box to record call data on all MPPs.

• Retention Period: The number of days to retain the session data. Enter a whole number from 1 to 999. The default is 14.

VoiceXML/CCXML Log Tags

Whether an MPP keeps the CCXML and VoiceXML Log tag data from the application sessions transacted on that server. If desired, Experience Portal can download the Log tag data and display it in the Application Detail report and Application Summary report.

• Enable: Select this check box to record application on all MPPs.

• Retention Period: The number of days to retain the session data. Enter a whole number from 1 to 999. The default is 14.

Off

Sets trace logging for all categories to off.

Fine

Sets trace logging for all categories to fine.

Finer

Sets trace logging for all categories to finer.

Finest

Sets trace logging for all categories to finest.

ASR

The amount of trace logging done on the Automatic Speech Recognition (ASR) server.

Select Off, Fine, Finer, or Finest.

CCXML Browser

The amount of trace logging done for Call Control eXtensible Markup Language (CCXML).

Select Off, Fine, Finer, or Finest.

Event Manager

The amount of trace logging for the Event Manager.

This component collects events from other MPP processes and sends them to the network log web service on the EPM.

Select Off, Fine, Finer, or Finest.

Media Endpoint Manager

The amount of trace logging done for the Media End Point Manager.

This trace component controls the logging for the media endpoint interface in the MediaManager process. The media endpoint interface controls the RTP (audio, video) flow through the MediaManager and to the external servers.

Select Off, Fine, Finer, or Finest.

Media Manager

The amount of trace logging done for the Media Manager.

This trace component controls the logging for the start and shutdown of the MediaManager process.

Select Off, Fine, Finer, or Finest.

Media Video Manager

The amount of trace logging done for the Media Video Manager.

This trace component controls the logging for the video interface in the MediaManager process. The video interface handles:

Select Off, Fine, Finer, or Finest.

MPP System Manager

The amount of trace logging done for the MPP System Manager.

Select Off, Fine, Finer, or Finest.

MRCP

The amount of trace logging done on the speech proxy server.

Select Off, Fine, Finer, or Finest.

Reporting

The amount of trace logging done for the Call Data Handler (CDH).

Select Off, Fine, Finer, or Finest.

Session Manager

The amount of trace logging done for the MPP Session Manager.

Select Off, Fine, Finer, or Finest.

SIP Messages Tracing

The amount of trace logging done for the SIP Messages.

Select Off, Fine, Finer, or Finest.

This component logs the Global Session ID (GSID) in the trace files when you set the tracing level to Finest.

Telephony

The amount of trace logging done on the telephony server.

Select Off, Fine, Finer, or Finest.

Trace Logger

The amount of trace logging done for the Web Service Trace.

The Trace Logger uploads the MPP traces requested by the trace client that runs on EPM. This trace component controls the logging for the activities of trace retrieval in the Trace Web Service.

Select Off, Fine, Finer, or Finest.

TTS

The amount of trace logging done on the Text-to-Speech (TTS) server.

Select Off, Fine, Finer, or Finest.

Voice Browser Client

The amount of trace logging done for the Avaya Voice Browser (AVB) client.

This component connects the Voice eXtensible Markup Language (VoiceXML) interpreter to the MPP. Its logs:

• Indicate the progress of VoiceXML execution and any exceptions or errors from VoiceXML documents

• Contain the status and errors from platform initialization and interpreter initialization

Select Off, Fine, Finer, or Finest.

Voice Browser INET

The amount of trace logging done for the AVB INET.

This component manages:

• Downloading content such as VoiceXML and prompts from the application server

• Storing this content in the local VoiceXML interpreter cache

Select Off, Fine, Finer, or Finest.

Voice Browser Interpreter

The amount of trace logging done for the AVB interpreter.

This component parses and interprets the VoiceXML commands and controls the flow of the application based on Dual-tone multi-frequency (DTMF) or recognition results.

Select Off, Fine, Finer, or Finest.

Voice Browser Java Script Interface

The amount of trace logging done for the AVB Javascript Interface.

This component perform the ECMAScript execution from the VoiceXML documents. Its logs contain the status of script execution and any ECMAScript semantic errors.

Select Off, Fine, Finer, or Finest.

Voice Browser Object

The amount of trace logging done for the AVB.

This component is the interface to the platform module that performs VoiceXML element execution.

Select Off, Fine, Finer, or Finest.

Voice Browser Platform

The amount of trace logging done for the AVB.

This component handles messages from the MPP vxmlmgr process, the wrapper for the VoiceXML interpreter.

Select Off, Fine, Finer, or Finest.

Voice Browser Prompt

The amount of trace logging done for the AVB prompt.

This component controls queuing, converting, and playing prompts.

Select Off, Fine, Finer, or Finest.

Voice Browser Recognition

The amount of trace logging done for the AVB recognition function.

This component controls queuing, loading, and unloading grammars.

Select Off, Fine, Finer, or Finest.

Voice Browser Telephony

The amount of trace logging done for the AVB telephony interface.

This component is the interface to the telephony system of the MPP. It handles features such as features as disconnect, blind transfer, and bridge transfer. In addition, its log also contains any channel initialization errors that the system encounters.

Select Off, Fine, Finer, or Finest.