Zones filter icon

To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.

Total Calls link

Click the Total Calls link to view the available options. The options are:

• Show All Calls

• Show Outgoing Calls

• Show Incoming Calls

When you select one of the options, you can see the corresponding types of calls for the same media server or the system.

Port

The port number that handles the call.

Port Group

The name of the port group that the port belongs to.

Port groups are administered on the System Configuration pages on the switch.

Protocol

The protocol that is used to handle the call.

The options are:

• H323

• SIP

Call Type

The options are:

• Inbound

• Outbound

MPP Server

The name of the MPP server that handles the call.

Start Time

The time the call started.

Calling Number/URI

The options are:

• The calling party number

• An Automatic Number Identification (ANI)

• A Universal Resource Indicator (URI)

Called Number/URI

The options are:

• The called party number

• A Dialed Number Identification Service (DNIS)

• A Universal Resource Indicator (URI)

• " " (blank)

  Note:

  The Called Number field shows a blank for outbound calls when the CallerID attribute to the CCXML createcall tag that invoked the call is either unspecified or evaluates to an empty string, and the telephony protocol chosen for the call (based on the destination URI,) is H.323.

Application

The name of the application that handles the call.

ASR Server

The name of the Automatic Speech Recognition (ASR) server that handles the call.

TTS Server

The name of the Text-to-Speech (TTS) server that handles the call.

Refresh

The option to refresh the page to view the current status of the active calls being handled by the servers.