PSYSM00011

Last Updated : Dec 06, 2012 |
Event name

PSYSM00011

Event text

An unknown command {0} was issued from the MMS.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - Details of the unknown command.

The Media Server System Manager could not process commands that were sent from the EPM, Media Server Service Menu, or diagnostic command line. This is an internal error.

Proposed Solution

Procedure

Contact Avaya Technical Support.
Note:

Before contacting Avaya Technical Support, try to reproduce the problem by setting the Management tracing to Finest, and generating the log file.