PSYSM00003

Last Updated : Dec 06, 2012 |
Event name

PSYSM00003

Event text

Media Server System Manager cannot access config file {1} due to error {0}.

Event level

Error event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{1} - The name of the configuration file.

{0) - The error message.

The Media Server System Manager could not access the required Media Server configuration file.

The Media Server system configuration file was corrupted or contained XML syntax errors.

No alarm can be generated because the System Manager process, which is responsible for sending events to the EPM, could not be started.

This error event could not be sent to the EPM. The event will be logged in the Media Server process log for the System Manager in the directory $AVAYA_MPP_HOME/logs/process/SysMgr.

Proposed Solution

Procedure

Ensure that the configuration file $AVAYA_HMedia Server_HOME/config/Media Serverconfig.xml exists and that the avayavp user has read access permissions to this configuration file.