PSYSM00029

Last Updated : Dec 06, 2012 |
Event name

PSYSM00029

Event text

The Media Server process {0} cannot be stopped in its current state {1}.

Event level

Information event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - The process that cannot be stopped.

{1} - The current state of the process.

The Media Server System Manager cannot stop a process because the process is not in a running state.

Proposed Solution

Procedure

  1. If the process is in a running state and cannot be stopped, stop the Media Server.
  2. If the process cannot stop after you have stopped the Media Server, review the System Manager log file $AVAYA_MPP_HOME/logs/process/SysMgr to identify errors that are associated with this process.
  3. If you cannot find other errors that are associated with this process, reboot the Media Server.