After you upgrade the operating systems on all Experience Portal servers, you must ensure that the time on all servers is synchronized.
About this task
Use this procedure to ensure that the time on all servers is synchronized.
Note:
Experience Portal only requires that the EPM and MPP servers are synchronized. However, you can also synchronize the servers that Experience Portal connects to, including the Application server, speech servers, and the PBX. For more information, see External time sources.
Procedure
On each Experience Portal server, in the same time frame, run the date command.
Verify that all Experience Portal servers report the time within a few seconds of each server response. If there is a time difference, verify that the planned MPP servers lag behind the planned EPM server.
For example, an MPP server time of 2:10:00 and a EPM server time of 2:10:03 is acceptable.
If one or more servers differ by more than a few seconds, set the appropriate date and time by running the date MMDDhhmmYY.ss command, where MMDDhhmmYY.ss is the two-digit month, day, hour, minute, year, and seconds you want to set based on the 24-hour clock.
For example, to set the date to 2:15:35 p.m. on March 31, 2008, you must enter date 0331141508.35.
