PSESM00043

Last Updated : Dec 06, 2012 |
Event name

PSESM00043

Event text

Record with file {0} failed on EndPoint {1} with error {2}

Event level

Information event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The name of the file.

{1} - The name of the endpoint.

{2} - The error message.

The telephony provider reported an error.

Proposed Solution

Procedure

  1. Review log reports on the EPM for additional telephony provider errors.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, reproduce the problem by setting the Session tracing to Finest and Telephony tracing to Finer. Generate the log file and contact Avaya Technical Support.