Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
Trigger component
Media Server telephony provider that runs as part of the SessionManager process
Problem description
{0} - The name of the SIP trunk that is assigned through the EPM.
{1} - The state that the trunk went out of service.
This event is triggered when a SIP trunk is in the Out-Of-Service state or when multiple SIP trunks are being configured on the Media Server. Avaya Experience Portal supports only one SIP trunk.
Proposed Solution
Procedure
From the EPM, go to VoIP Connections.
Click the SIP tab.
Disable additional SIP connections that are configured on the EPM.
