PTELE00004

Last Updated : Dec 06, 2012 |
Event name

PTELE00004

Event text

Media Error: {0}

Event level

Information or error event. No alarm is generated.

Trigger component

Media Server telephony provider that runs as part of the SessionManager process

Problem description

{0} - Information about the media problem.

Unable to establish a connection. For example, there could be a codec mismatch between Communication Manager and the Media Server.

Proposed Solution

About this task

Verify the EPM configuration with the Configuration Note.