PSYSM00018

Last Updated : Dec 06, 2012 |
Event name

PSYSM00018

Event text

Failed to send signal {0} to process {1} due to error {2}.

Associate alarm details

Name: QSYSM00018

SNMP Trap ID: 17042

Event level

Error event.

Minor alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Media Server System Manager issues

Problem description

{0} - The failed signal.

{1} - The process to which the failed signal was sent.

{2} - The error message.

The Media Server System Manager could not stop the process that was listed in the event message.

Proposed Solution

Procedure

  1. If the process continues to run after the Media Server System Manager sends the Stop signal, stop the Media Server.
  2. If the process named in the event message cannot be stopped from the command line, reboot the Media Server.