If you have file systems saved on the Experience Portal servers, check if the mount points are stale or hung. Stale or hung mount points can cause RPM installations to not respond while installing the Experience Portal software. Use this procedure to check for stale or hung mount points on the Experience Portal servers.
Procedure
On the Experience Portal server, log in to Linux as any user.
Enter the df command.
If the server:
Responds to the command: The mount points are working.
Does not respond to the command: The mount point is stale or is not responding.
Note:
Run the umount command to unmount any stale or hung mount points.
