Failure attempting to retrieve signed certificate from authority : {0}
Event level
Error event. No alarm is generated.
Trigger component
Media Server System Manager issues
Problem description
{0} - The URL of the authority on the EPM.
The System Manager could not retrieve a signed Media Server/SES certificate from the authority service that is running on the EPM. The Media Server/SES cannot establish a TLS connection for communication.
Proposed Solution
About this task
Procedure
From the EPM, restart the EPM service using the command service vpms restart.
Restart the Media Server from the EPM.
Proposed Solution
Procedure
If the problem persists, contact Avaya Technical Support.
