HTTP Connections tab on SMS page field descriptions

Last Updated : Jun 05, 2026 |

Use this page to add, delete, or modify HTTP connections.

Field or Button

Description

Selection check box

Select this box to delete HTTP connections.

Zone

The name of the zone.

Zones filter icon

Zones filter icon
To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.
Note:

The Zones filter icon only appears when you create new zones. If you do not create any new zones, you do not see the icon.

.

Name

A unique identifier for the HTTP connection.

Enable

The options are:

  • Yes

  • No

Transport Protocol

The protocol used to send request to SMSC. The options are:

  • TCP

  • TLS

The default is TCP.

Host Address

The IP address of the service provider or the Short Message Service Center (SMSC) server.

Connector

The HTTP mechanism that is supported through a connector.

The options are:

  • Avaya OneCloud CPaaS

  • AT&T Landline Texting

  • AOS SMS

  • Clickatell

  • ONE WAY SMS

  • WEBTEXT

  • Zipwhip

Type

An HTTP Connector can be of two types. The options are:

  • Outgoing: The Outgoing connector is used for sending out SMS messages only. It is assigned to all SMS processors in the same zone.

  • Incoming and Outgoing: The Incoming and Outgoing connector is used for processing incoming SMS messages and also for sending out SMS messages. It needs to be assigned to a specific SMS processor.

    Note:

    This option is only available for connectors that support both incoming and outgoing SMS messages. By default, an HTTP connector can only be used for processing outgoing messages.

    Note:

    For Avaya OneCloud CPaaS connections, if you select Incoming and Outgoing to respond to incoming SMS messages, you must configure the SMS Request URL at cloud.zang.io to forward incoming SMS messages to the pubsub.zang.io server.

    You need to log in to your zang.io account, click Numbers on the top of the OneCloud CPaaS dashboard, select Manage Numbers, and then click the purchased SMS telephone number.

    For example, https://pubsub.zang.io/ABCc8890841e5034bdf1a149c2a5b6xyz/SMS/Incoming is the SMS Request URL. Where, ABCc8890841e5034bdf1a149c2a5b6xyz is the Account SID that displays when you log in to the zang.io console.

    To support incoming MMS, use the same URL in the MMS Request URL field on the MMS tab for the OneCloud CPaaS SMS/MMS telephone number.

    Note:

    From Experience Portal 7.2.1, Avaya OneCloud CPaaS connections must be configured to use https. You may need to install the Baltimore CyberTrust Root certificate if the connections fail to connect with an SSL error.

    You can download the certificate from https://www.digicert.com/CACerts/BaltimoreCyberTrustRoot.crt. To import the certificate, on the EPM web page, click Security > Certificates, and the click Import on the Trusted Certificates tab. Restart the EPM from the EPM Manager.

Short Code/Long Number

Organization

The From field can be either set to a short code or to a complete number. This field is an Additional Entry link to specify the short code or long number provided by the SMSC.

This field also displays the organizations that are configured in the zone.

Add button

Opens the Add HTTP Connection page

Delete button

Deletes the selected HTTP connection.