On the EPM main menu, click Multi-Media configuration > Email > Email Processors > Email Settings.
In the Log Level field, click the level that you want to set.
The default is Info.
In the Record Handling on Email section, in the Session Data(SDR) and Call Data(CDR) fields, do the following:
Select the Enable check box.
In the Retention Period (days) field, type the number of days for the retention period of the records.
Note:
The retention period has an impact on how long Call Data Records and Session Data Records are saved in the operational database that the processor uses. The retention period does not have an impact on how long these records are saved in the reporting database.
In the Categories and Trace Levels group, do the following:
In the Email Processor field, click one of the following to set the trace level of Email Processors:
Off
Fine
Finer
Finest
The default trace level setting is Fine.
In the Email Browser field, click one of the following to set the trace level of Email Browsers:
Off
Fine
Finer
Finest
The default trace level setting is Fine.
Click Save.
Next Steps
For more information about parameters and return values of the email application, see the following:
