Users in Avaya Experience Portal

Last Updated : Jun 05, 2026 |

In Avaya Experience Portal, users are people authorized to access the:

  • Experience Portal Manager (EPM) web interface, which enables users to perform administrative, configuration, and maintenance tasks.

  • Media Server Service Menu web interface, which helps administrators troubleshoot problems on a Media Processing Platform (MPP).

Both web interfaces require either a unique user name and password, a unique user name and certificate, or a unique user name, password and certificate created by an Experience Portal administrator. You can also create an unlimited number of accounts and ensure that the passwords and/or certificates they use are secure.