PSESM00076

Last Updated : Dec 06, 2012 |
Event name

PSESM00076

Event text

"SharedUUI - UUI from application {0} [{1}] too large for Call ID {2}, UCID {3}, Max size {4}"

Event level

Warning event. No alarm is generated

Trigger component

Media Server SessionManager process

Problem description

{0} - The EPM name for the application.

{1} - The Shared UUI string that was set by the application.

{2} - The Call ID for the outbound call.

{3} - The UCID for the call.

{4}- The maximum UUI length.

The combination of both the UUI/AAI that was set by the application and the UCID has exceeded the Maximum UUI Length that was configured on the Applications page on the EPM. If the encoded Shared UUI exceeds the maximum UUI length, the Media Server will first drop the UCID unless the UCID was set by the application. If the maximum UUI length is still exceeded, then the SIP UUI Header is left empty. Functions such as a transfer can still be performed.

Proposed Solution

Procedure

  1. From the EPM, go to Applications.
  2. Click the name of the application.
  3. Click Advanced Parameters.
  4. Review the value of Maximum UUI Length. This value is dependent on the data length that is supported on your network. Avoid setting this value to a value that is greater than what the network can support. Otherwise the data will be lost.
  5. Review the Transport UCID in Shared Mode field. If this field is enabled, ensure that the application is taking this length into account. Verify that the application is properly setting the UUI/AAI so that the maximum UUI length is not exceeded.