PSESM00019

Last Updated : Dec 06, 2012 |
Event name

PSESM00019

Event text

Unable to create ASR port, attempted to connect to the following servers: {0}

Associate alarm details

Name: QSESM00019

SNMP Trap ID: 17076

Event level

Information event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Media Server SessionManager process

Problem description

{0} - The error message.

The SessionManager could not create an ASR port object for the operation. The ASR provider encountered the problems.

Proposed Solution

About this task

  • Review the log reports on the EPM for additional ASR provider errors.

  • Review the SessionManager process logs by using the Logs page on the Media Server Service Menu.