PSYSM00002

Last Updated : Dec 06, 2012 |
Event name

PSYSM00002

Event text

Media Server System Manager initialization failed with error {0} for config file {1}.

Associate alarm details

Name: QSYSM00002

SNMP Trap ID: 17027

Event level

Error event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Media Server System Manager issues

Problem description

{0} - The error message.

{1} - The name of the configuration file.

The Media Server System Manager could not complete the initialization of its internal subsystems.

The Media Server system configuration file was corrupted or contained XML syntax errors.

No alarm can be generated because the System Manager process, which is responsible for sending events to the EPM, could not be started.

This error event could not be sent to the EPM. The event will be logged in the Media Server process log for the System Manager in the directory $AVAYA_MPP_HOME/logs/process/SysMgr.

Proposed Solution

About this task

The events that occurred prior to this event described the problems that generated this event.

Procedure

Review the following directories for events that occurred before this error event:

  • $AVAYA_MPP_HOME/logs/process/SysMgr

  • $AVAYA_MPP_HOME/tmp/mgtlib.mppsysmgr.out